[Scoot, scoot the chair closer so he can look this man in the eye. And to be close enough to whack him on the head with the file.]

You're here because you have a problem. And problems don't get solved by accepting the fact that they're a problem. Everything has an explanation, even magic. [His voice raises a little. It's a direct insult to hear diagnostics treated with this. Though this is what you get when you drag someone into the process.]

If you're content to accept a treatment for symptoms and disregard that there is a cause then it's your choice to deny any treatment that I might come up with.